Shipping policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Free Shipping
Free Shipping to the United States, Australia, United Kingdom, China, France, Germany, Italy, Japan, Netherlands, Singapore, South Korea, Spain, Ukraine, Thailand, Indonesia, Malaysia, Poland, Portugal, Hong Kong SAR, Taiwan, Macao SAR.

International Shipping
We offer international shipping to the following countries:

Option 1: Belgium, Brazil, Canada, Chile, Israel, New Zealand, Saudi Arabia, United Arab Emirates, Vietnam, Cambodia, Luxembourg, Turkey.

Option 2: Denmark, Mexico, Norway, Sweden, Switzerland, Croatia, Estonia, Finland, Greece, Hungary, Lithuania, Romania, Czechia.

Option 3: Ireland, Kenya, Nigeria, Brunei, Latvia, Slovakia, Slovenia, Pakistan.

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Refunds, returns, and exchanges
Summarize your return policy here and link out to your full return policy page

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at oliver.co@olivermontessori.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.