Shipping Policy

Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Free Shipping

Free Shipping to the United States, Australia, United Kingdom, China, France, Germany, Italy, Japan, Netherlands, Singapore, South Korea, Spain, Ukraine, Thailand, Indonesia, Malaysia, Poland, Portugal, Hong Kong SAR, Taiwan, Macao SAR.

International Shipping

We offer international shipping to the following countries:

Option 1: Belgium, Brazil, Canada, Chile, Israel, New Zealand, Saudi Arabia, United Arab Emirates, Vietnam, Cambodia, Luxembourg, Turkey. 

Option 2: Denmark, Mexico, Norway, Sweden, Switzerland, Croatia, Estonia, Finland, Greece, Hungary, Lithuania, Romania, Czechia.

Option 3: Ireland, Kenya, Nigeria, Brunei, Latvia, Slovakia, Slovenia, Pakistan.

If relevant you can also include countries you don’t ship to: At this time, we do not ship to [list of countries].

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Shipping option

Estimated delivery time

Price

Option 1

10 to 15 business days

$5.00

Option 2

10 to 15 business days

$10.00

Option 3

10 to 15 business days

$15.00

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

Include a link for customers to track their order if available.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page 

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@email.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at support: oliver.co@olivermontessori.com.

Contact form

Frequently asked questions

What qualifies a toy as a Montessori toy?

Montessori toys help your child focus on mastering one skill at a time by minimizing unnecessary distractions. Just as too many toys can be overwhelming, too many features on one toy can prevent deeper learning.

Montessori toys should be based on the following criteria:

  • Made of Natural Elements
  • Encourages Participation
  • Encourages Open Ended Play
  • Focuses on Real World Principals

What is open-ended play?

Open-ended play is play that has no perceived boundaries as an approach or part of a larger way of teaching, it allows children to investigate and explore freely, directing their play in whichever way they wish to, with little adult intervention.

Is it possible to start a Montessori Education from Birth?

Yes, Babies learn from birth. Choosing Montessori toys from birth allows babies to start learning about the real world very early in their life and on the path to stepping into their full potential. Montessori parenting focuses on being attentive and responsive to a baby’s needs.

How do I choose the right toys for my child?

First, as with all toys, you’ll want to make sure the items you select are age appropriate. The Montessori approach is to allow your child's interests to guide them to explore and learn.

You will want to choose toys that have these qualities.

  • simple and beautiful
  • made of natural and safe eco-friendly materials
  • purposeful – focused on the development of a specific skill
  • in accordance with their developmental stage